Last updated: 6 September 2026
1. About this policy
This Privacy Policy explains how VG Origin collects, uses, stores and protects personal information when you use this website, contact us, submit an enquiry or interact with our tools and services.
We develop custom digital tools, automation systems and AI-assisted software designed around practical business needs.
2. Information we may collect
Depending on how you interact with us, we may collect:
- Your name and email address.
- Business or company information you choose to provide.
- Information about a project, business process or requirement submitted through an enquiry.
- Images, files, product information or other materials provided in connection with a project, development, testing or use of a tool.
- Technical information necessary to operate, secure and troubleshoot the website and services.
- Information received from authorised third-party services where you choose to connect them to a tool.
3. How we use information
Information may be used to:
- Respond to enquiries and communications.
- Understand business processes and project requirements.
- Develop, test and improve tools and services.
- Operate authorised integrations and connected services.
- Provide technical support and investigate problems.
- Maintain the security and reliability of our systems.
- Meet legal or regulatory requirements where applicable.
4. Project, development and testing data
During a project, development or testing process, users or businesses may provide information, images, files or other materials needed to develop, operate or evaluate a feature or digital tool.
These materials are used only where reasonably necessary for development, testing, troubleshooting or providing the requested functionality.
5. AI-assisted processing
Some tools may use AI-assisted processing to analyse information, images or other materials supplied as part of a project or service.
Generated or analysed information is intended to support practical business tasks and may require human review before being relied upon or used externally.
6. Third-party services
We may use third-party providers for website hosting, email infrastructure, cloud services, communications, software integrations and other supporting services.
Information may be processed by those providers where reasonably necessary to deliver the relevant service or functionality.
If you connect an external account or platform to one of our tools, information may be exchanged with that service according to the permissions you authorise and its own privacy terms.
7. eBay integrations
Some tools may integrate with eBay. Where an authorised eBay account is connected, account, listing or related information may be processed where necessary to provide the requested functionality, including listing creation and publishing.
If we receive a valid eBay Marketplace Account Deletion notification, associated account-linked information under our control will be deleted or anonymised as required.
8. Sharing of information
We do not sell personal information.
Information may be shared with service providers where reasonably necessary to operate, secure or provide our services, or where disclosure is required by law.
9. Data retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected.
Enquiry emails may be retained within our business mailbox while they are needed to respond to your request, manage a potential project, maintain relevant business records or meet legal requirements.
Technical security information used for abuse prevention is kept only where reasonably necessary for that purpose.
Information that is no longer required may be deleted or anonymised.
10. Your rights
Depending on the circumstances and applicable data protection law, you may have rights relating to your personal information, including requesting access to, correction of or deletion of information held about you.
Privacy-related requests can be sent to hello@vgorigin.com .
11. Changes to this policy
This Privacy Policy may be updated as our tools, integrations, services and business processes develop.
The latest version will be published on this website with an updated revision date.